Terms of Service

Last Updated: 18.08.2023

Please read these Terms of Service (the “Terms”) carefully as they govern your use of the MarketOwl, Inc. website located at https://www.marketowl.ai/ (the “Site”) and the content generation and publication services located at app.marketowl.ai, based in DE, USA.

1. Agreement to Terms: By using our Services, you agree to these Terms. If you do not agree, do not use the Services.
2. Services: MarketOwl creates content relevant to your target audience. Users can approve, edit, delete, regenerate, and, if permission is granted, publish this content on their social media platforms.
3. User Content: Users can upload images, videos, and gifs to accompany generated content. This uploaded content may be published on their social media. Users can also delete, edit, and generate content to fill out the paid period.
4. Subscriptions and Payments:

• Marketowl.ai charges $15 + VAT every 30 days for the AI Twitter Manager feature.
• Users are offered a 4-day trial during which they receive 12 tweets to assess relevance to their business needs. Additionally, users can create two marketing strategies for products for free.
• Subscriptions can be canceled at any time. However, refunds will not be provided as content for the period is pre-generated. Services will continue until the end of the paid period.

   5. Usage Restrictions: Users are prohibited from using the platform to create and distribute content about terrorism, scams, human rights violations, etc. The software should only be used for promoting services and goods.

   6. Intellectual Property: Content is generated using the OpenAI API but is published on user platforms. Marketowl.ai does not claim ownership of the content but retains the right to use it for promotional and operational purposes.

    7. Dispute Resolution: Any disputes arising from these Terms will be settled in a court in Poland.

    8. Contact: For any inquiries or concerns, contact us at hi@marketowl.ai, Warsaw, Poland.

‍

1. Introduction

Welcome to Marketowl.ai. We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about our policy or our practices with regards to your personal information, please contact us at hi@marketowl.ai.

2. General Information

Marketowl.ai and app.marketowl.ai are platforms designed to create and publish marketing content on customers' business platforms. The platforms are owned and operated by MarketOwl, Inc., based in Delawere, US, but serve customers globally.

3. Data Collection

Information You Provide to Us:

• Personal Information: Name, email, and billing information.
• Business Information: Details related to your business platforms that you connect with our service.

Information We Collect Automatically:

• Usage Data: Information about your interactions with our platform.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our service.

Information Collected from Third Parties:

• Data from Google Analytics 4, Mixpanel, Facebook Pixel, Hotjar.

4. Data Usage

We use the data we collect for:

• Service Delivery: To provide and maintain our service.
• Improvement: To monitor the usage of our service and make necessary improvements.
• Customer Support: To assist you with any queries or support issues.
• Marketing & Analytics: To provide relevant content and service offerings.

5. Data Sharing & Transfer

Third-Party Vendors: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, notably Google Analytics and Mixpanel, Meta, Hotjar.

International Transfers: Your data may be processed in a jurisdiction other than where you live. We ensure that in such cases, adequate data protection standards are in place.

6. Data Storage & Security

We retain user data for as long as necessary to fulfill the purposes we collected it for. We employ commercially acceptable means to protect your data, including secure servers, firewalls, and encryption.

7. User Rights

You have the right to:

• Access: Obtain a copy of your personal data.
• Rectify: Correct any incorrect or incomplete data we hold about you.
• Erase: Request we erase your personal data.
• Restrict: Limit the processing of your data.
• Object: Object to our processing of your data.
• Data Portability: Request a copy of your data in a format that's accessible.

To exercise these rights, contact hi@marketowl.ai.

8. Cookies & Tracking

We use cookies and similar tracking technologies. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Children’s Privacy

Our service is not intended for use by children under the age of 13, and we do not knowingly collect data from children under this age.

10. Third-Party Links & APIs

We may use third-party APIs, like OpenAI, to enhance our service. These platforms have their own privacy policies, and we recommend reviewing them.

11. Updates & Notifications

Changes to this privacy policy will be communicated via email. We review and update our privacy policy as required by law or as our practices change.

12. Contact Information

For questions or concerns, contact hi@marketowl.ai.

‍